You might have to manually add a certificate for a learner who has completed a course. You can do this via the "My Course" object.
- Go to the "My Course Record" that needs to have a certificate.
- Change the status to "Certification."
- Change the course URL to "certificate/record_id" (of the "My Course" object).
If a "My Course Record" has not already been created, you can create it via the Hubspot UI or by importing it.
The associations needed for the "My Course Record" are
- Contact
- Course
If you manually create a "My Course Record," the properties you will need to have for a certificate to show are below.
The properties needed for a My Course Record to show a certificate.
- Contact Name
- Course Name (This property comes from the associated course object)
- Course URL (certificate/record_id)
- Status (Certification)