Project Terms and Conditions

  1. Agreement and authorization to perform services: Client's purchase of the above-described project shall constitute Client's agreement to be bound by the terms and conditions of the Agreement and the project and shall authorize Impulse Creative to perform the services in accordance with this Agreement and the Project's Scope.
  2. Pricing and payment. The Price to perform the Project contemplated by this agreement is identified within the above proposal.
  3. Contract Terms: Contract Terms are for scope of work that are defined in the terms disclosed in the client’s quote.
  4. Points Expiration: For ongoing service accounts we will allow rollover of "Point allocation" for a period of 60 days from the invoice date.
  5. Auto-Approval: OKR (Objectives and Key Results) Document and Content feedback are required to be approved with 14 calendar days or will be considered auto-approved so that we may commence work toward your objectives.
  6. Modern Browser Notice: Our development team actively tests on all modern browsers (Including the latest Chrome, Safari, Edge, & Firefox browsers) and hardware (Mobile, Tablet, Desktop). Where there are needs for compatibility for past browsers that are no longer supported or have End Of Life Status (Such as IE 11) we will quote additionally work needed for compatibility on an as-needed basis. For Worldwide Stats on browser usage click here.
  7. Cancellation: Payments for custom design or development projects are made to Impulse Creative in increments or phases as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. If a project is canceled or postponed, all monies paid are retained by Impulse Creative and if applicable, an additional fee for all work completed beyond what was already paid for shall be due by the client. After any initial contract term, at least 45 days notice of cancellation must be provided in writing to terminate any ongoing or automatically renewing retainer agreement contract.
  8. Employment: Client acknowledges that the dedicated team on your account may have extensive knowledge about your company during & after the duration of this contract. Employment & contracting our staff without Impulse Creative being directly involved is subject to legal action including damages of up to the total value of this contract term. Client agrees not to employ/contract with Impulse Creative team members during or after contract finishes for a period of 12 months.
  9. Limited warranty: disclaimer of warranties. Impulse Creative warrants that the services to be performed under this Project shall be performed in a professional and workmanlike manner. Impulse Creative does not warrant software or any services provided by an independent third-party supplier or software manufacturer. You must refer to the warranty provided by such third party.
  10. Limitation of liability: Provider shall abide by any and all federal, state, & local applicable rules of law, regulations, code, and ordinances in the performance of all services provided under this Agreement. Client agrees to indemnify, defend, and hold harmless, Provider, its affiliates and its agents from and against any and all damages of any kind or nature whatsoever arising out of or related to the data, information, files or other records and materials except in the case of Provider's negligence.
  11. Entire Agreement: This agreement contains the entire understanding of the parties and supersedes all previous oral and written agreements with regard to the subject hereof.
  12. Severability: If any provision contained in this Agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement.
  13. Intellectual property: All ideas, concepts, improvements, discoveries, code, tables, forms, queries, macros, modules developed by Impulse Creative shall remain the sole and exclusive property of Impulse Creative until full payment of contract is finalized. Upon that time, it shall become the sole and exclusive property of Client.
  14. Non-disclosure: Impulse Creative understands that during the course of the Project it may come to know confidential information pertaining to Client's business including but not limited to operations, accounting, human resource, financial and any information that is not considered "public" information, and will not disclose or discuss such confidential information with third parties.
  15. Notices: This Agreement shall be governed by the laws of the State of Florida and all court proceedings will take place in LEE County.
    • You may not assign this agreement or any of your rights hereunder without the express written consent of Impulse Creative. Any sum not paid by you when due and owing is subject to interest at a rate equal to the lesser of 1% per month or the maximum rate allowed by law. Impulse Creative reserves the right to change pricing if the scope of work is changed.
    • Impulse Creative may include your name on its client list and reference you as a case study if applicable.
    • Any change to the project made after 30 days after final delivery is considered an enhancement and will be billed at a standard hourly rate or quoted individually as an addition.